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The following are selected excerpts from the ATS Employee Handbook.

Welcome to ATS

ATS was founded in 2002 by Alex White, Terry Chen, and Steven Fadden.

Officially, the acronym ATS stood for A Tech Startup. Coincidentally, it also happened to be the first name initials of the company’s founders.

Today, we have offices in Seattle, Ottawa, New York, and London, employing approximately 506 people.

At ATS, we build software that powers the world. Our products are so integral to modern commerce that it would be hard to imagine a world without ATS behind the scenes, ensuring that things happen.

As an ATS employee, you will be part of that behind-the-scenes story. None of our customers will know your name or how you contributed. And yet your hard work will matter to millions of people across the globe.

But don’t despair. Whether you’re in software, hardware, firmware, middleware, beachwear, cookware, courseware, flatware, footwear, glassware, loungewear, sleepwear, stoneware, swimwear, there’s a place for you here (unless you’re into malware, ransomware, shareware, spyware, or vaporware).

You’re here because you’re smart. Smart people build cool stuff. Customers buy cool stuff. Cool stuff makes the world go around. The world going around is responsible for our 24-hour day.

So, in a way, the world revolves around you.

All because you decided to join ATS.

New Hire Checklist

Complete the following checklist in your first four months at ATS and redeem it with HR for a prize.

🔲 ATS the way I like it

configure your computer

🔲 Clothes Call

earn your first project T-shirt

🔲 That’s Write

create a new article on the ATS internal wiki

🔲 Food for Thought

attend a lunch and learn

🔲 Dress to Impress

wear an ATS shirt to work

🔲  ATS My Name

receive your official ATS name plate for your desk

🔲 50 Grades of Pay

receive your first paycheck

🔲 Agile Move

catch a sticky note that falls from a scrum board

🔲 Hunger Games

use the last fork in the cutlery drawer in a kitchenette

🔲 ATS Me!

have your first one-on-one meeting with your manager

🔲 Chairman of the Horde

arrive at a divisional town hall in time to get a seat

🔲 Show and Tell

participate in your first project demo

🔲 Inspiration Affirmation

participate in a hack day project

🔲 Right on Time!

receive no “friendly reminders” that you need to complete your timesheets

🔲 No Card up my Sleeve

forget your keycard at your desk and get locked out of the office

🔲 Shift Happens

get reassigned to a new team

🔲 Badge of Dishonor

forget your badge at home and wear the neon pink badge all day

Glossary

All-hands

A quarterly meeting where all employees are expected to attend to receive important corporate information.

ATS

The company you work for now. If you didn’t know that by now, you should really open up your day one orientation package.

Buddy

A person assigned to all new hires as a single point of contact who can answer 95% of questions, and knows who to go to for the rest (this way you won’t bug people doing their work).

Business Unit

One of four divisions of ATS: Core Engineering, Customer Experience, DevOps and Infrastructure, and People and Support.

Ops Review

A meeting held by each business unit, where the senior managers review the operations of that business unit.

PM

Project Manager. Unless we mean Program Manager. Or Product Manager. Anyone who uses a spreadsheet.

QTech

The company that must not be named.

Slack

Our instant messaging software. You’ll use it more than email. It’s that addictive.

Sprint

A two-week period in which developers convert caffeine into code.

Stand-up Meeting

A short meeting where attendees stand instead of sit in uncomfortable, back-breaking office chairs.

TLA

Three lettered acronym. We do our best to reduce complex terminology into TLAs. Learn them, otherwise you’ll have a GDT in your FPI.

Town Hall

A monthly meeting that each business unit holds to receive important information.

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